If you Google the term ‘cold call’, most of what you’ll see is a negative or distasteful account of the telephone being used for unsolicited selling. No surprise then that it’s not seen as something ‘nice’ people do for a living. If on the other had you get a business call from a bank manager
If you run a team of lead generators, or if you’re a lead generator yourself, you’ll know that staying positive and motivated are essential for achieving any kind of success. Unfortunately, however, it can be hard to remain positive and upbeat all the time, especially when the whole world seems discombobulated. And when one person
Making cold calls stand out for the right reasons isn’t easy. That’s because for most of us, getting a case across in a way that’s professional and informative, is simply more natural when we’re face to face. Sadly, most people find the very idea of cold calling sends shivers down their spine. However, there are
Industry veterans will know that B2B marketing is about more than simple sales numbers. Likewise, lead generation is about more than winning as many leads as possible. A whole lot more in fact. As an outsourced telemarketing agency, this presents some interesting challenges. Do you focus on closing leads – the client remit in
Blue Donkey clients regularly ask us how we’re able to optimise the number of leads generated by our team in the time available. We love those questions because the answers are simple, yet complex when you scratch below the surface. The simple way to get more leads is to be more productive. Yet productivity for
The world has changed a whole heap this year, things we once took for granted have been snatched away and we’re adapting. Whether you’re the CEO or one of your organisations frontline telemarketers, you can’t have failed to notice that the telephone is suddenly our main route to the outside world. Those who embrace the
Companies who choose to outsource particular functions of their business do so for a couple of key reasons. They are seeking to make efficiency improvements in areas they are not good at, or they are outsourcing so they can focus resources on core areas of their business. Inevitably by outsourcing, a company will expect that
Increasingly, organisations are choosing to outsource different functions of their business to external providers. They do so for a number of reasons, mainly to do with competitive pressures. According to The London Economic Newspaper, companies in the UK outsource for efficiency improvements, so they can get experts to handle operations their staff don’t have much expertise
Most of us assume our customers are happy by virtue of the fact that they’re not complaining. The fact is, on many occasions, we have seen this to not be the case. By the time the organisation has identified an issue, it is often too late with the customer who may already be in discussions
Now more than ever businesses have a wealth of data they can tap into, to assist them in the day to day running of their company or to highlight areas ripe for development to keep them ahead of their competitors. With this in mind we have partnered up with B2B data specialist, Marketscan to examine