Category Archives: News

In accordance with government guidance for limiting the spread of Coronavirus, our offices are temporarily closed.

We are still available to handle any client queries. We also welcome any new clients to the Blue Donkey family, so do please feel free to contact us by telephone on 01353 724 880, you can text us at 07917 608944, or email enquiries@bluedonkey.co.uk. A member of the management team will respond to you within two hours.

We hope to resume normal operations as soon as we are advised it’s safe for our team, their families, and our local community for us to do so.

We’re looking forward to providing our intelligent B2B telemarketing with a new sense of energy and enthusiasm when normality returns. As ever we pledge to work hard to help restore and grow the businesses we are delighted to support. Together we will get through these challenging times.

We wish you and your family a safe, healthy few weeks.

Warm regards,

The Blue Donkey team

Our friends at Croucher Needham have produced this clever one page summary to help companies understand and access the support they need during the COVID-19 disruption. At this time a lot of the details are still undisclosed but having an awareness of what will be on offer will hopefully help you focus your plans.

It is expected that more measures will be introduced in due course, Croucher Needham will endeavour to keep this information up to date with the key areas they think you will need to understand.

Croucher Needham

Market House, 10 Market Walk, Saffron Walden, Essex, CB10 1JZ | 01799 521301

Unit 4, The Limes. Hoddesdon, Hertfordshire, EN11 8EP | 01992 471472Click for map

http://www.cnmadvisory.com

Cambridgeshire and Peterborough Combined Authority Business Board wants to keep businesses up to date with guidance regarding the potential impact of COVID-19 (Coronavirus).

The Combined Authority is monitoring the situation daily and will be proactively updating our information for business via their website and social media.

Here you can find Government Guidance for employers and business about COVID-19 in the workplace in relation to:

• How to help prevent the spread of all respiratory infections including COVID-19
• What to do if someone with suspected or confirmed to have COVID-19 has been in a workplace setting
• What advice to give to individuals who have travelled to specific areas
• Advice for the certification of absence from work resulting from COVID-19
• Latest public information and advice

If you are concerned about being able to pay your tax due to COVID-19, call HMRC’s dedicated helpline on 0800 0159 559.

As the coronavirus outbreak and responses by governments and firms intensify globally, GDP growth forecasts are being revised down. The rough reality for companies and bosses who began breathing a heavy sigh of relief after the past 2 years of Brexit, is they now need to find a way to sustain operations through yet another completely unprecedented set of conditions.

In last week’s budget, and pretty much every day since, the Chancellor has been setting out various packages of measures designed to help support business, individuals and public services through the outbreak and the disruption caused as a result.

So what is happening so far? News has never moved so quickly. Even for the many who watch the news on a loop, it’s a ‘blink and you’ll miss it’ situation. The key points currently (at 11.30 am 18th March 2020) are:

• £330bn of government-backed loans to support businesses
• Tesco reducing the opening times of their 24-hour stores to 6 am to 10 pm opening
• Business rate holiday extended to all hospitality sector
• 3 month mortgage holiday for households in financial difficulty due to coronavirus
• Cash grants of up to £25,000 for small retailers, hospitality and leisure businesses
• Government advising everyone to avoid non- essential foreign travel for 30 days
• 18 new deaths bring the total number of fatalities in UK to 71
• Sir Patrick Vallance, Chief scientific adviser says UK has up to 55,000 coronavirus cases already. He estimates that 20,000 deaths or below ‘would be a good outcome’

Source Sky News 19/03/20 https://news.sky.com

Government guidance on Coronavirus (COVID-19) for UK businesses can be found here.

Issue 83 of the Cambridgeshire Chamber of Commerce magazine is as always, jam-packed with interesting local news and insight. Read our article on page 13 to find out more about Adopting a gratitude attitude in B2B telemarketing.

Blue Donkey has been rated as STRONG in new analysis of the UK’s 234 leading Call Centre companies. The Plimsoll Analysis (January 2019) also reveals Blue Donkey among the fastest growing in the market. What is more impressive is that Blue Donkey have achieved this in a difficult marketplace where 53 competitors are in financial danger and a record number are making a loss.

Sureya Landini, Managing Director comments “We are delighted it’s been another excellent year for Blue Donkey, this is testament to our unwavering commitment to making the best B2B telemarketing calls in the industry. Encouragingly our clients fully understand the value and importance of continuing to speak to their customers and to seek out new business opportunities, despite current economic uncertainty. Life does go on, and those that ‘feel the fear and do it anyway’ will come out stronger and better prepared for the future… I feel humbled to share such closely aligned objectives with our client partners, some of whom have chosen to work with Blue Donkey for our entire 21 year history, and we look forward to embracing the improvements that often result from times when we are forced to re-evaluate and evolve.”

If you would like some advice on how best to uncover B2B market opportunities or service your existing B2B customer base please contact Blue Donkey on 01353 724 880 or follow us on Linked In and Twitter.