Blue Donkey
Request a Call Back
Call Us
  • Home
  • About
    • Why B2B telemarketing
    • History
    • Management Team
    • Awards & Accreditations
    • Awards album
  • Services
    • Lead Generation
    • Appointment Setting
    • Market Research
    • Intelligent Data
    • Event Power
    • Demand Generation
    • Marketing Databases
    • Training and Consultancy
    • Inbound
    • Crisis Management and SOS
  • Clients
    • Testimonials
  • Why Choose Blue Donkey?
    • Approach
    • Quality
    • Training
    • Technology
    • Support
    • FAQs
  • Blog
  • News
  • Contact
    • Careers
    • Privacy & Cookie Policy
Home > Blog > Investors in people

Tag Archives: Investors in people

Blue Donkey is delighted to have secured the Investors In People standard for its 14th year

Posted on 29 December 2020 by bluedonkey

IIP telemarketing business

Having recently achieved another year of the ISO:9001 quality standard, Blue Donkey are absolutely thrilled to have now secured yet another year of Investors In People (or IIP) too. As an IIP telemarketing business, we’re committed to the growth of our people through both the training we provide and the collegiate practices we share.

We strongly believe being an IIP telemarketing firm is important for a business like ours that attributes people power as one of their main competitive differentiators. Blue Donkey enjoys the prestige this internationally acknowledged accreditation gives companies that demonstrate strong leadership, excellent employee development, and robust people management systems.

Organisations looking to achieve the standard are assessed using a broad framework that challenges the ability to perform across all of the complex IIP barometers. For an IIP telemarketing business to demonstrate their competence in this way, they have to truly embrace the idea that people are not just staff. In fact, our people are our main stakeholders, and they contribute something special with every dial or key stroke. Only their continued dedication allows us to clock up another year of IIP, and our 24th year with, in some cases, a client family who joined on day one.

Investors in People accreditation is a standard that recognises people management and people management systems. It’s granted to companies who invest the time and resources to observe certain key measures. Until 2017, Investors in People was owned by the UK government because it was considered such an important enabler of success for the countries workforces. Since then it has transitioned to the Investors in People Community Interest Company and conducted through local centres across the UK and internationally.

In September 2015, Investors in People launched the sixth generation standard, evolved from the previous fifth generation to keep pace with modern practices. The current framework reflects the latest workplace trends, leading practices and employee conditions required to create outperforming teams. The latest framework focuses on three key areas: leading, supporting and improving. Within these sit nine performance indicators based on the features of organisations that consistently outperform industry norms. Organisations are assessed against these indicators using a performance model made up of four levels: Developed, Established, Advanced, High-Performing. In order to achieve the minimum level of accreditation against this framework, an organisation must meet all nine indicators at ‘Developed’ level

Though UK-based, the Standard has been licensed to a number of other countries through Investors in People International. Investors in People International operates in more than 80 countries and delivers services in more than 30 languages

According to Investors In People “Your people are your most valuable commodity. Central to the success of any organisation – whatever their size or sector – is the right blend of talent, motivation and leadership. And for this reason, investing in your people is not only the right thing to do, it’s proven to be essential in delivering sustainable results, especially in a crisis. Organisations that lead, support and develop their workforce effectively are 17% more productive and 21% more profitable. Employers who get this wrong not only suffer the performance consequences but also see a detrimental impact on the wellbeing of their employees.”

Posted in News | Tags: IIP, Investors in people |

The benefit of Investors In People for the lead generation agency

Posted on 16 July 2020 by bluedonkey

The benefit of Investors In People for the lead generation agency

Staff and their performance is a key success factor for any lead generation agency. You really are only as good as the teams you have working for your brand. Investors in People, or IIP, is a standard for people management that offers accreditation to organisations observing specific criteria. Developed to help companies achieve excellence in management, IIP standards have helped thousands of organisations demonstrate their competitive strengths.

One of the biggest benefits of working towards IIP accreditation is that it helps to bring employees together to raise standards. It builds a cohesive and productive workforce, by demonstrating care and prioritising learning. For an outsourced provider like the lead generation agency, IIP helps achieve potential by bringing formalised structures into performance improvement. Not only does this create and shape the workforce, it gives the agency transparency to differentiate how they are better than competitors

The Investors IN people Standard

The Investors in People standard is based on three core areas: leading, supporting, and improving. Each of these categories is then further divided into subsections, giving business leaders a clear framework on which to build. A lead generation agency has to work hard to incorporate the specific ideas of the IIP standard into the business. Only then will they receive accreditation from the governing organisation. The highest level of accreditation is Platinum followed by Gold and then Silver.

According to IIP the “purpose at Investors in People is to make work better. Developed and refined over nearly 30 years to help companies, leaders and employees work together to create better, more productive workplaces. We have accredited more than 50,000 organisations and we are recognised in 66 countries around the world, making it the global benchmark when it comes to people management.”

Management

The ‘leading’ element of the IIP standard is divided into three areas. These are leading and inspiring, living the organisation’s values and empowering and involving people. Incorporating these ideas into a lead generation agency’s daily operations has helped the Blue Donkey leadership to share clear objectives. It has helped inspire the whole organisation to deliver high performance, and subscribe to a culture of complete trust.

Supporting

Creating a supportive environment is essential for businesses that want to get the best from their workforce. The IIP standard outlines three core areas that are key to achieving excellence in the area: managing performance, recognising and rewarding high performance, and structuring work. When a lead generation agency’s workers feel supported, they’re much more likely to commit to an organisation, come up with innovative ideas and work effectively with other members of their team. At Blue Donkey, morning meetings incorporate these principles into a timetable of ‘plan act review’ processes controlled by everyone.

Improving

As successful business leaders will know, organisations that want to succeed need to be constantly looking for ways to improve. Within the IIP standard, improving is divided into building capability, delivering continuous improvement, and creating sustainable success. Creating a culture where constant improvement is expected and encouraged is essential for businesses that want to achieve their potential.

IIP and your workforce

The IIP standard gives organisations a clear and practical framework on which to build their management structure. Employing these standards, and working to reach the highest possible level of accreditation, can help companies of all sizes. For a lead generation agency, it’s invaluable for boosting morale and getting the very best from employees. At Blue Donkey we’ve built a workforce we’re proud of and proud to be part of.

To learn more about our lead generation agency, or for more information on practical and effective management techniques, contact us today.

Posted in Business advice | Tags: IIP, Investors in people |

IIP standard-setting for B2B Telemarketing Agencies

Posted on 11 November 2019 by bluedonkey

IIP standard-setting for B2B Telemarketing Agencies

So who ever said they want to be in telemarketing when they grow up? Not many of us probably, it’s a tough gig, hard work and relentless. But if you need to be challenged, and you want to use your brain, if you enjoy the sheer diligence of speaking to decision makers with diverse business interests all day every day, there’s nothing to beat B2B telemarketing, provided you choose the right company. Therein lies the rub – how do you know? Whether its telemarketing or something entirely different, finding the right employer, that sets itself apart as a people business is not always easy.

Investors in People, or IIP, is a popular quality standard used for excellence across people management. It’s a recognised accreditation system, across 75 different countries that highlight organisations who embrace and champion high standards for the development of their most valuable assets, their people. Established over 28 years ago as a government project, IIP set out to help companies achieve differentiated service quality, something that’s especially valuable for industries like B2B telemarketing where competition is high. Now an independent not for profit organisation IIP has already helped thousands of companies raise their game to become more competitive in their respective markets.

From a people perspective, a key benefit of gaining IIP accreditation is that it helps to attract the best quality B2B telemarketing talent since most of us would choose to work in an organisation that cared about its people, enough to invest in systems, processes and feedback models designed around the needs of its workforce. Indeed, a company that takes pride in its people will deliver a sense of pride to its customers and market. For companies that have IIP accreditation, there are a number of different initiatives that bring together employees from different functions of the business, with the objective of making work more enjoyable and satisfying for staff. It’s also widely accepted that happy staff makes happy customers so not only does IIP build a cohesive and productive workforce, it helps create a business that customers want to be a part of too.

IIP standards

The Investors in People standard is based on three core areas: leading, supporting and improving. Each of these categories is then further divided into subsections, giving business leaders a clear framework on which to build. As companies work to incorporate the specific ideas and criteria of the IIP standard into their business practices, they will receive accreditation from the governing organisation. The highest level of accreditation is Platinum followed by Gold and then Silver.

Leading

The ‘leading’ element of the IIP standard is divided into three areas: leading and inspiring, living the organisation’s values and empowering and involving people. Where the organisation is in B2B telemarketing or something entirely different, incorporating these ideas into a company’s everyday operations will help the leadership to make the organisation’s objectives clear, inspire their workforce to deliver and create a culture of trust within the organisation.

Supporting

Creating a supportive environment is essential for businesses that want to get the best from their workforce. The IIP standard outlines three core areas that are key to achieving excellence in the area: managing performance, recognising and rewarding high performance and structuring work. When workers feel supported, they’re much more likely to commit to an organisation, come up with innovative ideas and work effectively with other members of their team.

Improving

As all successful business leaders will know, organisations that want to succeed and to grow need to be constantly looking for ways to improve. Within the IIP standard, improving is divided into building capability, delivering continuous improvement and creating sustainable success. Creating a culture in which constant improvement is expected and encouraged is essential for businesses that want to achieve their potential.

IIP standards and your workforce

The IIP standard gives organisations a clear and practical framework on which to build their management structure. Employing these standards, and working to reach the highest possible level of accreditation, can help companies of all sizes to boost morale, get the very best from their employees and build a workforce to be proud of.

To learn more about B2B telemarketing or getting the best from your team, or for more information on practical and effective management techniques, explore our site today.

Posted in Business advice | Tags: IIP, Investors in people |

How IIP standards help build a workforce to be proud of

Posted on 3 October 2017 by bluedonkey

Build a workforce

Investors in People, or IIP, is a standard for people management that offers accreditation to organisations adhering to a specific set of criteria. Developed to help companies achieve excellence in management, these IIP standards have already helped thousands of businesses to raise their standards.

One of the biggest benefits of working towards IIP accreditation is that it helps to bring employees together, raise standards and build a cohesive and productive workforce. In fact, incorporating IIP standards into your business could create and shape the workforce your company needs to achieve its full potential.

IIP standards

The Investors in People standard is based on three core areas: leading, supporting and improving. Each of these categories is then further divided into sub sections, giving business leaders a clear framework on which to build. As companies work to incorporate the specific ideas and criteria of the IIP standard into their business practices, they will receive accreditation from the governing organisation. The highest level of accreditation is Platinum followed by Gold and then Silver.

Leading

The ‘leading’ element of the IIP standard is divided into three areas: leading and inspiring, living the organisation’s values and empowering and involving people. Fully incorporating these ideas into a company’s everyday operations will help the leadership to make the organisation’s objectives clear, inspire their workforce to deliver and create a culture of trust within the organisation.

Supporting

Creating a supportive environment is essential for businesses that want to get the best from their workforce. The IIP standard outlines three core areas that are key to achieving excellence in the area: managing performance, recognising and rewarding high performance and structuring work. When workers feel supported, they’re much more likely to commit to an organisation, come up with innovative ideas and work effectively with other members of their team.

Improving

As all successful business leaders will know, organisations that want to succeed and to grow need to be constantly looking for ways to improve. Within the IIP standard, improving is divided into building capability, delivering continuous improvement and creating sustainable success. Creating a culture in which constant improvement is expected and encouraged is essential for businesses that want to achieve their potential.

IIP standards and your workforce

The IIP standard gives organisations a clear and practical framework on which to build their management structure. Employing these standards, and working to reach the highest possible level of accreditation, can help companies of all sizes to boost morale, get the very best out of their employees and build a workforce to be proud of.

To learn more about getting the best out of your business, or for more information on practical and effective management techniques, explore our site today.

Posted in Business advice | Tags: IIP, Investors in people |

Archives

  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • November 2014
  • September 2014

Categories

  • Business advice
  • News
  • Outsourcing
  • Telemarketing
  • About
  • Services
  • Clients
  • Why Choose Blue Donkey?
  • Contact
  • Site Map
Google Reviews | Disclaimer/Cookie Policy   © 2020 Blue Donkey