Tag Archives: positive visualisation

Whether your role is about managing customers or you’re employed as an appointment setter, first impressions matter. Though it may be a cliché, it’s true that you only have one chance to make a first impression. As well as getting your sales process off to a good start, a positive first impression will lay the foundation for a rewarding long term business relationship.

First impressions

Though first impressions take just seven seconds to form, their impact can be very long lasting. Come across as pushy, bored or, untrustworthy, and your brand’s reputation could be in tatters before you’ve even started your pitch. Come across as likeable, professional and knowledgeable on the other hand and your call could be on track for success from the start. Business publisher Forbes.com say you should speak slowly and clearly. When you start talking to someone for the first time, don’t worry about conveying lots of information as quickly as possible — while this may seem like a fast way to impress others, it can overwhelm them. Instead, speak slowly and clearly: It will make you seem more articulate and intelligent, and it will give your listener more time to digest what you’re saying. Speaking slowly and deliberately is also a sign of confidence, which is indispensable in making a good first impression.

And watch your posture: Keeping good posture, with your shoulders back and your head held high, makes you seem more confident and powerful to other people, strengthening your first impression. It may also increase your own feelings of confidence, giving you more power in your interactions.

These skills are as relevant to the appointment setter by phone as they are when you meet face to face, maybe even more so, since you have fewer senses with which to capture and keep the right kind of attention.

Making a good first impression

Recovering from a bad first impression can be difficult at the best of times. For the appointment setter trying to win face time, they will need to work all the harder to impress a decision maker well enough to warrant their time in a meeting. This means it’s essential for salespeople to make a good first impression if they want to hit their goals.

Though there are no hard and fast rules for making a good first impression, there are techniques you can use to start calls off on the right foot. As we’ve said before, it’s important to smile as you dial, this gives your voice a more engaging tone and puts you in a more positive frame of mind.

Another popular technique used by the successful appointment setter is positive visualisation. By thinking about a person and visualising a face an appointment setter will be able to engage with the contact on a more human level, cutting out some of the unnecessary awkwardness or formality that can sometimes happen in a cold call designed to generate appointments. At Blue Donkey we encourage our telemarketers to get excited about the product or service they’re promoting by helping them focus on its competitive benefits before they pick up the phone. This enthusiasm will come across in the call, helping to create a great first impression and successful outcomes.

Improving your technique

By continually working to improve the quality of the first impressions you and your team make, you can help your sales department to achieve its goals and create positive relationships with the companies you contact. If you need help developing your telemarketing techniques, or if you think there’s more your team could learn from us, get in touch with Blue Donkey today.

B2B lead generation is definitely one area of business where no matter what your role, sector, or industry, first impressions matter. Though it may be a cliché, it’s true that you only have one opportunity to make a good impression because, as well as getting your B2B lead generation off to a good start, a strong first impression will lay the foundation for a long term relationship. The impact of those first moments can go on to create a partnership that gives you and your business a client you can work with for years to come.

First impressions

Though first impressions take just moments to form – according to Business Insider, it’s only seven seconds – their impact can be very long lasting. Come across as aggressive, bored or, untrustworthy, and your brand’s reputation could be in tatters before you’ve even launched your pitch. They add that the key message here is preparation. People who think they can always wing it, bluff their way past tough questions, or expect the other party to bridge all the gaps, sadly often find that what they think is a win, is actually a loss which can never be regained. On the other hand, come across as friendly, reliable, passionate and knowledgeable and your B2B lead generation could be on track for success from the start.

Making a good first impression

Recovering from a bad first impression can be difficult at the best of times when you’re trying to engage a new potential client over the phone, it can be all but impossible. This means it’s essential for salespeople to make a good first impression if they want to reach the right buyers and create new exciting B2B lead generation opportunities for their business.

Though there are no hard and fast rules for making a good first impression, there are many good techniques to help us make sure we embark on the B2B lead generation journey successfully.

Smile!  

As we’ve said numerous times before, it’s really important to smile as you dial. This simple but powerful technique gives your voice a more engaging tone and puts you in a more positive frame of mind. As it turns out the simple smile can help us in other ways too. According to The Best Brain Possible when you smile, your brain releases neuropeptides. These are nerve proteins that regulate the way cells communicate with each other, they influence your brain, body, and behaviour in many major ways including your learning and memory, helping negate stress, aiding sleep, and elevating mood. Who knew? Now that’s definitely something to smile about.

See happy images  

Another technique we use is positive visualisation: we ask our team to think about the person they’re calling, visualise their face and focus on the positive outcome of the call. We suggest they reflect on the last time they were really happy with a B2B lead generation interaction they had when they achieved something remarkable. This helps the salesperson to engage with the contact on a more human level and gives them a better chance of a successful outcome. We also encourage our telemarketers to get excited about the product or service they’re promoting by focusing on its competitive benefits before they pick up the phone. This enthusiasm will come across in the call, helping to create a great first impression.

Improving your technique

By continually working to improve the quality of the first impression you and your team make, you can help your sales department to achieve its goals and create positive relationships with the companies you contact. If you need help developing your telemarketing techniques, or if you think there’s more your team could learn from us, get in touch with Blue Donkey today.

No matter what your role and what sector of industry you’re involved with – first impressions matter. Though it may be a cliché, it’s true that you only have one opportunity to make that all important initial encounter a good one. As well as getting your sales pitch off to a good start, a positive first impression will lay the foundation for a positive business relationship. This is something that can then be built upon to create an ongoing partnership, giving you and your business a client you can work with for years to come.

First impressions

Though first impressions take just moments to form – according to Business Insider, it’s only seven seconds – their impact can be very long lasting. Come across as aggressive, bored or, untrustworthy, and your brand’s reputation could be in tatters before you’ve even launched your pitch. Come across as friendly, reliable, passionate and knowledgeable on the other hand and your call could be on track for success from the start.

Making a good first impression

Recovering from a bad first impression can be difficult at the best of times, when you’re trying to make a sales pitch over the phone, it can be all but impossible. This means it’s essential for salespeople to make a good first impression if they want to hit their goals.

Though there are no hard and fast rules for making a good first impression, there are lots of techniques you and your team can use to make sure they start their calls off on the right foot. As we’ve said before, it’s important to smile as you dial, this gives your voice a more engaging tone and puts you in a more positive frame of mind.

Another of the techniques we use is positive visualisation: we ask our team to think about the person they’re calling, visualise their face and focus on the positive outcome of the call. This will help the telemarketer to engage with the contact on a more human level and give them a better chance of a successful outcome. We also encourage our telemarketers to get excited about the product or service they’re promoting by helping them focus on its competitive benefits before they pick up the phone. This enthusiasm will come across in the call, helping to create a great first impression.

Improving your technique

By continually working to improve the quality of the first impressions you and your team make, you can help your sales department to achieve its goals and create positive relationships with the companies you contact. If you need help developing your telemarketing techniques, or if you think there’s more your team could learn from us, get in touch with Blue Donkey today.